311 Grounds Maintenance Requests


The DC Department of General Services (DGS) has announced a partnership with the Office of Unified Communications that will allow residents to use the District’s 311 Call Center to request grounds maintenance services for District-owned properties including schools, municipal facilities and parks and rec centers. District residents can now report requests for grass mowing, bush/hedge-trimming as well as the removal of fallen trees by calling to speak to a 311 agent, submitting an online request at 311.dc.gov, through the DC311 mobile app or by tweeting @311DCgov. Users of DC 311 should provide as much information as possible to ensure DGS can complete the grass mowing request in a timely and accurate manner, contingent on weather conditions. DGS aims to maintain grass levels at approximately 3 inches, with the exception of ‘no mow’ areas. While mowing season for the District will conclude on Oct. 31, DGS will continue to respond to other requests for grounds maintenance. Additional information on is available at dgs.dc.gov.